If you are prompted with the error message Invalid Filer TaxID and Password after selecting submit on a 1099-S filing, you may be using a tax ID number or password that does not match InfoTrack's saved information about your firm account.
The Tax ID # entered under Filer Information on the 1099-S Submission box should be the firm's EIN or SSN. If you identify the Tax ID # is not the firm's EIN or SSN, you can correct this information by canceling out of the 1099-S Submission box and clicking on Edit Filer Information. Correct the firm's Tax ID # information from within the pop-up and select OK.
Once you have corrected the firm's tax ID information, try submitting the 1099-S filing again.
If the Tax ID # in the submission box is correct, you may be attempting to use an incorrect password. If you believe you are using the incorrect InfoTrack password, please contact InfoTrack's Helpdesk for support.